Our primary service area covers Manitoba, Saskatchewan, Alberta, and Ontario. We are based in Winnipeg and offer delivery within 60km at no additional charge. Delivery to other cities across the prairies and central Canada is available at a flat logistics fee. For events in Calgary, Edmonton, Toronto, Ottawa, or other major centres, please contact us for a custom quote inclusive of transport and accommodation for our crew.
We recommend booking at least 4–6 weeks in advance for standard events to ensure your preferred dates and table selections are available. For larger events (10+ tables), charity galas, or events requiring custom branding, we advise 8–12 weeks notice. We do accommodate last-minute bookings when our schedule allows — call us directly and we will do our best.
Every rental includes the professional casino tables themselves, all associated equipment (chips, playing cards, dice, roulette balls, chip trays, markers), table linen or felt covers, delivery to your venue within the agreed service radius, setup by our crew, the services of professional croupier staff for the agreed play window, and full breakdown and collection at the end of the evening. Nothing is hidden — what you see in your quote is everything you get.
Yes. All of our croupier staff are trained in-house by our Head Croupier, Joel Parrish, who has 14 years of professional table experience. Our dealers know each game thoroughly, are excellent at engaging guests who have never played before, and are briefed specifically on your event's tone and dress code prior to arrival. Additional supervisory croupiers are assigned to larger events automatically.
Absolutely not. No real money, no wagering, no gambling of any kind takes place at a Canadian Event Crew event. All chips used have zero monetary value. Our events are classified as entertainment services under Canadian law, which clearly distinguishes prop-hire casino entertainment from regulated gambling activities. Guests compete for prizes you supply — they never wager real funds. We have operated compliantly in Canada since 2013 without a single regulatory issue.
Our minimum event size is 20 guests with a single-table package. We have no practical upper limit — we have delivered events for over 1,000 guests with 14 simultaneous tables running. For very large events, we provide a dedicated event manager on-site who oversees the entire casino floor and ensures the experience remains consistent from the first guest to the last.
Extensively. We offer custom felt colours across our full table range, branded chip sets printed with your logo or event name, staff costume upgrades, printed table accessories, and custom signage. For corporate clients, full brand guidelines can be applied. Custom orders require a minimum 3-week lead time for production. Contact us to discuss your specific requirements.
Normal wear and minor accidental damage (spilled drinks on felt, etc.) is covered within our standard service agreement. Intentional damage or damage resulting from negligence may be charged to the client at cost price. All terms are clearly set out in your service agreement before you sign. We recommend reading it carefully and asking us any questions prior to booking. Our equipment is robust and designed for event use — damage is genuinely rare.
Our logistics crew arrives 2–3 hours before your event start time (exact timing agreed at booking). They handle all unloading, assembly, and dressing of tables. For large events, earlier setup windows can be arranged with the venue. We require a floor plan or venue walkthrough for events with 6+ tables to ensure optimal table placement and traffic flow. Breakdown at the end of the evening is completed within 90 minutes for most setups.
We accept e-transfer, corporate cheque, and major credit cards (Visa, Mastercard). A 25% deposit is required to confirm your booking, with the balance due 7 days before your event. For corporate clients with purchase order requirements, we can accommodate 30-day net payment terms subject to approval. HST will be applied to all invoices as applicable.
Yes. We offer a dedicated non-profit pricing tier for registered Canadian charities and non-profit organisations. Discounts range from 10–20% depending on package size. Proof of registration (CRA charitable number) is required. We genuinely believe in supporting community fundraising and are proud to have contributed to over 80 charitable galas since 2013. Please mention your charitable status when making your initial enquiry.